Frequently Asked Questions

cartoon of two people holding onto question marks. Questions about counselling page

I have now returned to seeing local clients Face to Face at the Burrow. Previous arrangements for sessions via zoom remain an option should further lockdown measures be imposed.


I can see clients online from anywhere in the UK, but not from countries outside of the UK due to different laws, and insurance requirements in other countries.


Frequently Asked Questions about Counselling

Many people have questions about Counselling and Psychotherapy when they’re new to it. I have written below some common questions that people ask me. (These FAQ’s were written pre-covid-19 and may not reflect the restrictions of face to face counselling during social distancing measures or online).

If there is anything else you’d like to know, please feel free to get in touch via the contact form, or by leaving a message on my phone:       07598 237236

There is also a short (7 minutes) video by Mark Widdowson, a very experienced TA Psychotherapist, that explains the therapy process in general and how to get the most out of your counselling/psychotherapy experience. You can view the video here.

What can I expect at the first appointment?

The first appointment is really a bit of a ‘getting to know you’ session for the both of us. You will be offered a hot or cold drink and I will ask you some questions about yourself, you are free to do the same with me. We will look at the business contract together and we can both decide if I am the right person to work with you. At the first appointment, before you begin to tell me what it is that has brought you to counselling, I will talk to you about safeguarding and the limits this may place on confidentiality in some circumstances.

What kind of problems can you help with?

I have experience of working with people from all walks of life, one to one, with a range of difficulties including Trauma, Anxiety, Low Self Confidence, Problems in Family, and Other Relationships. My experience also includes working with clients following a bereavement or other losses. Some people do not actually know what the problem is, just that there is a problem and they’d like to try and resolve that. We can work together on that too.

What are your opening hours?

Monday-Thursday 9-4 pm.

Saturday 9-1 pm (Couples)

How often are appointments?

Appointments are usually weekly. I usually book clients in at the same time and day each week. If you need more flexibility than this, I may be to offer more flexible appointments within my normal opening hours, subject to availability.

How much do you charge?

Individuals £45/hour.

Couples £60/hour

What do I have to talk about in counselling?

Anything that you want to! In Counselling there are no right or wrong things to talk about. There is no pressure to talk about things you'd rather leave alone. But talking about difficult stuff can start the journey to healing from the impact of it. Ultimately, it's Your Time, Your Journey, Your Choice.

Is it OK to see a counsellor if I am not actually at crisis point?

It absolutely is okay, yes. Often people wait until they are on their knees before seeking help and support through counselling. Counselling before you get to this point can often mean you don’t get to the point of crisis. Taking care of our mental health is every bit as important as taking care of our physical health.

Is what we talk about in counselling confidential?

In the main, yes, although there are some exceptions to this. If there are concerns about harm to yourself or others raised through the therapy we may need to involve other agencies. Also I will discuss some aspects of our work together, in confidence, with my supervisor. The exceptions are set out in full in my Terms and Conditions document. I will give you a copy of this should you choose to book an appointment with me.

How long do I need to keep coming to counselling?

This is entirely up to you. I provide both short and long term (open ended) therapy so that you have choice. You don't need to make a decision right at the beginning of your counselling, although if you know you want to work short term it is helpful to the process to let me know that from the start. We will have regular reviews together but you decide for yourself when you are ready to end.

What if counselling and psychotherapy doesn’t work for me?

If you decide that counselling and psychotherapy are not for you, or that you’d prefer to see someone else, you are free to leave whenever you wish. It is helpful to give some notice though to help enable a positive ending for you.


To arrange to speak to me and/or to book an appointment, please contact me via the contact form, or by leaving a message on my phone: 07598 237236. I aim to respond to messages within 24 hours